FAQ

What type of files will I receive upon purchase?
You will receive a zip file with both .otf and .ttf files.

What files won’t I receive upon purchase?
Far too many to name. We guarantee you will not receive a Microsoft Publisher file.

But I like Microsoft Publisher.
That’s not a question.

How many computers can I install the font on?
Our standard license allows for installation on up to 10 computers, owned by the same entity. In other words, if you work in an office with 10 or less computers, you may purchase the font once for your office. If you need more users, email us about an extended license.

We have Thunderhead installed on 10 computers in our office but Debbie in accounting wants it on her computer, too. What should we do?
It’s always Debbie in accounting. Always. Debbie would need to purchase her own copy of Thunderhead.

How long do I have to download my files?
Once you purchase a file you may download it as many times as you’d like, for one (1) year. After the one-year period, you will need to repurchase the item if you’d like to download it again. You will also need to create an account once you purchase your fonts in order to re-download them at a later time. 

So, in other words I have 8760 hours to download my file?
Technically, yes.

So 31,536,000 sec…
…we get it, you can multiply. Can we please move on?

What is your refund policy?
Since you are purchasing non-tangible products, are able to preview the file you are purchasing, and will have access to the font files once they’re downloaded, unfortunately we can not offer refunds on any virtual items purchased through the site. Therefore ALL SALES ARE FINAL.

What is JCPenney’s refund policy?
You can find JCPenney’s refund policy here.

Can I resell your fonts on my site?
No sir! The fonts purchased from TypeDrift may not be resold in any capacity without written permission from TypeDrift. TypeDrift owns all rights to its fonts. If you do see our work being sold or offered somewhere else, please email us and let us know! We just might reward you handsomely.

Can I resell my 1977 Z28 Camaro?
Of course you can. We’ve seen low mileage Z28 Camaros go for upwards of $30k. Good luck!

Do you guys offer coupons?
Yes, occasionally. Head over to our Facebook page or our Twitter page, or sign up for our e-newsletter and you’ll be the first to know about all the deals we’ve got going on. Whenever you see a coupon code, enter it in the box when you check out to receive the discount.

Do you guys offer Groupons?
If TypeDrift decides to open a sushi bar or a massage parlor, we’ll certainly give the Groupon thing a whirl!

Do you guys offer croutons?
Now you’re just being silly.

Can I use your fonts on the web?
We do not offer web fonts at this time. We hope to add this feature sometime in the near future. So to answer your question, no.

Can I use your fonts in a new mobile app I’m developing? It’s sort of like Uber, but for finding the nearest T.G.I. Friday’s?
In order to use our fonts in mobile apps, regular apps or video games, you’ll need to purchase a separate license. Please email us for more details. Oh, and your app sounds a lot like the T.G.I. Friday’s app. May want to rethink that one.

Great, 18 months of work down the drain!
…

Hey, I’m pretty handy with the pen tool, can I sell my fonts on your site?
So, you think you’re better than us now? Right now we do not offer this capability, but it’s something we may add to the site down the road. So get to work, there may be a future for you after all, no matter what your parents say about you!

What music are you guys listening to right now?
We’ve got Justin Bieber’s 2012 release, ’Believe‘ playing on a constant loop. Don’t judge. #beliebers

What if I don’t like the style of the fonts after I purchase them?
We already mentioned that ALL SALES ARE FINAL. It was in bold and all caps.

What if I don’t like the style of the 1977 Z28 Camaro I just bought from the guy above?
Not our problem.

I did not receive a receipt for my purchase. Where is it?
Check your spam/junk folder. It may have ended up there. If you still don’t see it, let us know and we’ll resend one to you.

Do I need the latest and greatest version of my favorite design program to use your fonts?
No. The fonts should work on all versions of your favorite design program, even Microsoft Publisher.

Do I need the latest and greatest version of Die Hard in my DVD collection?
The most recent version of Die Hard, entitled A Good Day to Die Hard (2013) was lacking in both the plot department and the believability department, a movie that Richard Roeper called ‘a disappointment’ and gave a generous D+. McClane’s son is a now a top notch CIA agent, and McClane never heard of him? Really? Come on! Besides, who still watches DVDs?

Can you design a custom font for me?
Sure. Visit our custom type page for more info. 

Sweet! How much and when will it be done?
Let’s handle this offline.

Laurel or Yanni?
Laurnni.

How do you come up with the names for your fonts?
We hired the Facebook guy (not Mark Zuckerberg, the other Facebook guy… Steve something) to develop a proprietary font name-generation algorithm for us. We also name them after whatever we see out our window at TypeDrift HQ. We’re currently working on a new one called Street Sweeper.

How did you come up with these questions and answers?
Also Steve from Facebook. 

I’m a self-professed ‘typoholic’. Do you have a t-shirt I can buy?
Neat. No.

I think those are all my questions. 
Cool.